Researchfish lands in hot water after threatening academics over critical comments

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Service that tracks impact of research for UK universities and funders apologises for sending tweets claiming that it reported researchers

The research impact-tracking service Researchfish’s apparent cyberbullying of academics has generated an explosive backlash from the research community, which has led to two apologies from the online platform and a promise of action by the UK’s main research funder UK Research and Innovation (UKRI).

Hundreds of researchers took to Twitter to express outrage after it surfaced that Researchfish – a technology company based in Cambridge, UK and owned by Interfolio that measure research impact – was lashing out at individual researchers who have criticised aspects of the service. Many of those targeted had complained about the tool’s time-consuming and repetitive grant reporting forms, and other cumbersome aspects of the software.