Behind every experiment is a technician quietly preventing catastrophe

When non-scientists imagine a university research lab, they picture cinematic scenes: lasers firing dramatically, equations glowing on screens, someone shouting ‘Eureka!’ while violin music swells in the background.
What they don’t picture is the person making sure the equipment actually works, the gases don’t leak, the last box of pipette tips is located before negotiations become… political, and the crying PhD student is gently escorted out, hydrated and reassured that ‘No, the machine isn’t angry at you – it’s just Monday.’
That person is the research technician: the lab’s first responder, quiet hero, crisis manager and occasional therapist. A role far more exciting – and chaotic – than most people realise.
As a research technician in the school of physics and astronomy at the University of Leeds, UK, my job is a cocktail of biochemistry, physics, safety compliance, troubleshooting, mentoring and what I like to call CSI: Lab Edition.
Typical conversations include:
‘Who used the last of the liquid nitrogen and didn’t say anything?’
‘No, the plasma chamber is not a hand dryer.’
‘By “turn the knob gently” we did not mean “snap it off.”’
And yes, I know where everything is: pipette tips, ethanol (secured like Fort Knox), spill kits, and the good tweezers that everyone wants but no one admits to borrowing. That knowledge is sacred.
Technicians are the living memory of a lab
I began my scientific life in analytical biochemistry. My PhD and postdoctoral work revolved around probiotics and complex carbohydrates, until an interdisciplinary curveball dropped me into physics labs. Bacterial cultures gave way to tissue cell lines and liquid nitrogen became a daily companion.
Surprisingly, everything translated.
Precision? Same.
Data obsession? Same.
Risk of leaks? Still very high.
People often ask what a ‘typical day’ looks like. Technicians don’t have typical days - we have quests.
My mornings involve touring every lab: checking fume cupboards, removing mysterious unlabelled tubes before they become archaeological artefacts, tidying benches so they look almost like science happens neatly, wrestling autoclave bags into a machine that never works first time (and announces this with heart-stopping alarms), collecting healthcare waste, and making sure the corridors are free of escaped ‘science.’
I oversee multiple labs – kingdoms of solvents, acids, and the occasional tube whose origin no one will admit to. My daily ritual includes the sacred ‘general tidy’ (where 70% of lab mysteries are solved), preventing lab benches from turning into geological sites (yes, I am talking about the PDMS playground of microfluidics – part serious science, part slightly chaotic silicone mess) and keeping equipment functional and preferably not on fire.
Our fingerprints are on every calibration, every smooth-running experiment, and every ‘nothing exploded today’ victory
I also run lab inductions for new PhD students, postdocs and undergraduates – introducing equipment, safety protocols and the importance of labelling things before they become mysteries. I also reassure them that confusion in the first week is completely normal – even if the equipment occasionally suggests otherwise.
Beyond the technical work, technicians are the living memory of a lab. We remember what worked, what nearly worked, what failed spectacularly and where the ‘good centrifuge’ is hiding. We mentor anxious students, support early-career researchers and quietly reassure people that ruining your first experiment is practically a rite of passage.
Technicians rarely appear in the spotlight, yet our fingerprints are on every calibration, every smooth-running experiment, and every ‘nothing exploded today’ victory.
Some people see technician roles as stepping stones. For me, this is my career – dynamic, interdisciplinary, meaningful and occasionally hilarious. I may not always be first author, but I’m always first in line when something needs fixing, setting up, troubleshooting, or saving.
And yes – I still know exactly where the clean pipette tips are.
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